C4C Resources
This page is designed to share links we’ve found useful – please feel free to comment, share and add!
Peer support for clinicians – A programmatic approach
Talking about medical errors with families https://www.openpediatrics.org/assets/video/talking-patients-and-families-after-medical-errors-discussion-cases
Burn out – what is it and how can we reduce or prevent it?
Who guards the guardians?
http://www.pipsqc.org/BLOGEVENTS/PIPSQCBlog/tabid/89/EntryId/44/Who-Guards-the-Guardians.aspx
Children’s Hospitals’ Solutions for Patient Safety (SPS) – Employee Safety
- International children’s hospitals’ patient safety effort that is saving lives is expanding efforts to employee/staff safety
- Children’s Hospitals’ Solutions for Patient Safety (SPS) taps Value Capture to expand its life-saving efforts
- Value Capture – opportunity: identifying and eliminating worker injuries
Cincinnati Children’s – Employee Safety
MedStar Health – Care for the Caregiver
- Doctors, hospitals prepare for difficult talks surrounding medical mistakes
- MedStar Health HRO phase II: care for the caregiver
Nationwide Children’s – YOU Matter program
- Best outcomes in action: YOU Matter second victim program
- Strategies for supporting employees’ mental health
- Implementation of a ‘second victim’ program in a pediatric hospital
North Hawaii Community Hospital – Code Lavender
University of Missouri Health Care (MUHC) – ForYOU Team
- Clinician support: five years of lessons learned
- Second victim experience
- Building a clinician peer support program
Employee Safety Impact
- Patient safety culture and the second victim phenomenon: connecting culture to staff distress in nurses
- Psychological impact and recovery after involvement in a patient safety incident: a repeated measures analysis
- OSHA worker safety in hospitals – caring for our caregivers
- Healthcare staff wellbeing, burnout, and patient safety: a systematic review
Additional
- From shame to guilt to love
- Joint Commission – improving patient and worker safety – opportunities for synergy, collaboration and innovation
- NPSF – through the eyes of the workforce: creating joy, meaning, and safer health care
- Paul O’Neill on protecting our healthcare workforce #NPSFLLI7
- Paula Davis Laack – burnout
- Promoting safety through well-being: an experience in healthcare
- Quadruple Aim: care of the provider
- Quotes from the Paul O’Neill podcast interview on patient safety
- Respect: the foundation for quality care
- Triple Aim must turn into the Quadruple Aim. Here’s why.
- Virginia Mason – respect for people: a building block for engaged staff, satisfied patients
- Why healthcare organizations must embrace the ‘Quadruple Aim’